顧客關係可以再靠近一點 作者:天下編輯著 出版 天下雜誌 (2000)
The loyalty effect by Frederick F.Riechheld (1995)
Customer Relationship Management in the New Era of Internet Marketing(2002) by Frederick Newell
The loyalty effect by Frederick F.Riechheld (1995)
Customer Relationship Management in the New Era of Internet Marketing(2002) by Frederick Newell
by macotosd | 2005-04-21 12:33 | 本関連
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